实用商务英语信函写作【2025|PDF下载-Epub版本|mobi电子书|kindle百度云盘下载】

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Overview of Business Communication1

Part Ⅰ Fundamentals of Business Letter Writing4

Module 1 Essentials of Business Letters4

Module 2 Principal Parts and Layout of Business English Letters21

Module 3 Main Parts of the Body of Business Letters,Beginning and Ending33

Module 4 Referring to Something,Conveying Good/Bad News,Saying What You Can/Cannot Do and Providing Reasons42

Module 5 Making/Answering Requests and Making Apologies52

Module 6 Attracting Recipient's Attention,Making Complaints and Giving Warnings67

Part Ⅱ Practical English Writing for International Business80

Module 7 Establishing Business Relations80

Module 8 Status Inquiry95

Module 9 Inquiries and Replies108

Module 10 Offers and Counter-offers123

Module 11 Orders and Acceptance143

Module 12 Payment Terms163

Module 13 Insurance186

Module 14 Packing206

Module 15 Shipping223

Module 16 Complaints/Claims and Adjustments239

Module 17 Agency256

Module 18 Electronic Mail269

Part Ⅲ Comprehensive Import and Export Simulation284

Module 19 Comprehensive Export Simulation284

Module 20 Comprehensive Import Simulation297

References304